Warranty Terms & Exclusions
SsangYong | Kia | MG | |
Whats Covered? | |||
The Warranty Period | The warranty period begins on the date of first registration. The date the warranty ends depends on the type of warranty. All new SsangYong vehicles are covered by a seven year or 150,000 mile warranty (whichever occurs first). |
The new car limited warranty is divided into various periods. They begin on the date of registration except for service parts or accessories that are installed at a later date. Kia covers the components of a new Kia car for unlimited mileage up to 36 months, and for 100,000 miles between 37 and 84 months, from the date of first registration." |
The warranty period commences on the date of first registration. MG covers your new MG3-18MY (registered MG Motor UK reserves the right to make changes in content, description or terms of the warranty policy if it’s |
What's covered by the basic warranty? |
Our warranty covers parts failing due to faults in materials and workmanship at the time of manufacture. Under this warranty we will repair or replace any parts of a new SsangYong which are found to have such faults when the vehicle is used in normal conditions. You will not have to pay for any warranty repairs. This warranty does not affect your statutory rights. Conditions apply to this warranty. New Vehicle Warranty - All new SsangYong vehicles sold in the UK have a warranty which covers faulty parts, materials or workmanship at the time of manufacture. All new SsangYong vehicles are covered by a seven year or 150,000 mile warranty (whichever occurs first). |
Kia warrants a new car to be free of defects in material or workmanship – we’ve set out the terms and conditions for this below. An authorised Kia dealer will make any repairs, using new or remanufactured parts, to put right any problem covered by this limited warranty free of charge. Whilst the contract to carry out the repairs will be with the dealer, we will pay the costs of the repairs. Any parts replaced during a warranty repair are covered for the remainder of the warranty period only. Kia covers the components of a new Kia car for unlimited mileage up to 36 months, and for 100,000 miles between 37 and 84 months, from the date of first registration. |
Warranty Cover: |
Exceptions | 1. Glass - Covered for three months or 2,000 miles, whichever comes first 2. Batteries - Covered for 2 years or 25,000 miles whichever comes first 3. Wheel alignment - Covered for three months or 2,000 miles, whichever comes first 4. Clutch components and brake discs - Covered for one year or 12,000 miles whichever comes first |
The battery – this is covered for 24 months The air conditioning refrigerant charge - this is also covered for 24 months Wheel balance and steering alignment - are covered for the first 1000 miles or one month Cracks in the exterior glass - are covered for the first 1000 miles or three months |
PLEASE SEE 'MG EXCLUSIONS' |
Taxi for private hire |
The warranty period for a SsangYong car being used as a taxi or for private hire is 84 months or 100,000 miles, whichever comes first. It will need to have been registered as a taxi in line with our procedures, or it will only be covered for 60,000 miles. |
If a customer uses a Kia car as a taxi or for private hire, the warranty period is 84 months or 100,000 miles, whichever comes first. It will need to have been registered as a taxi in line with our procedures, or it will only be covered for 60,000 miles. |
The warranty policy for vehicles used for Private Hire and Taxi’s is 12 months/20,000 miles (whichever occurs |
Audio and navigation units | Covered by a seven year or 150,000 miles, whichever comes first | The original audio and navigation units are covered for 36 months or 60,000 miles from the date of first registration, whichever comes first. |
Not mentioned |
Paint | Paintwork Warranty - All new SsangYong vehicles sold in the UK have a paint surface warranty which covers faulty paintwork at the time of manufacture. This warranty covers any problems with the paintwork which happen through normal use and are caused by faulty material or workmanship. The warranty does not cover damage caused by stone chips, industrial fall out, chemicals etc. This warranty lasts for three years or 60,000 miles, whichever occurs first. | The paint is covered for 60 months or 100,000 miles from the date of first registration, whichever comes first. |
Paint Warranty Any paint defect affecting readily visible surface areas of the MG vehicle, not including the under body, caused by a material or manufacturing defect will be repaired under the terms of warranty. Any part of the MG vehicle repaired, or any replacement part provided under the terms of the warranty, shall be covered by this warranty for the remainder of the warranty period. Exclusions
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Transferability |
Transferring your Warranty -This warranty is fully transferable should you sell your SsangYong to a private individual. If you buy a used SsangYong car, any remaining period of the new car warranty will be transferred |
The warranty transfers to each new owner as long as it hasn’t expired. |
The warranty transfers to each new owner so long as it hasn’t expired. |
Travelling abroad | Your warranty cover extends to Europe and you can have warranty work carried out in any EU member state, by an Authorised SsangYong dealer. Should any circumstance arise where you are requested to pay for repairs that you wish to claim on your return to the UK under the terms of the SsangYong warranty you must gain approval prior to agreeing to the repairs. | N/A |
N/A |
What's not covered? | |||
Damage, faults or failure caused by:
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Damage due to factors beyond the manufacturer's control Damage due to a lack of maintenance, such as: Normal deterioration Normal maintenance |
There are some uses, natural occurrences and aspects of ownership that are excluded and not covered by the warranty. These are described below: |
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N/A | Maintenance items Maintenance items (#) are covered for defects in material or workmanship for 24 months from the date of first registration regardless of mileage. (#-Spark plugs, auxiliary drive belts, brake pads and linings, wiper blades, clutch linings, lamp bulbs or other consumable items). |
Not mentioned |
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Altered mileage- SsangYong will not cover the cost of repairs relating to any vehicle on which the mileage has been changed or on which the actual mileage cannot be verified. |
Altered mileage Any repair of a Kia car on which the odometer has been altered or on which the actual mileage can’t be readily determined. |
Not mentioned |
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Extra expenses and damages - SsangYong will not cover indirect loss and expenses such as loss of use, hotel costs, vehicle rental, other travel costs, loss of pay, or towing charges |
Extra expenses and damages - Kia won’t reimburse for any financial loss or other damages. For example, loss of use, lodging and car rentals, travel costs or loss of earnings. |
Extra Expenses & Damages - Under the terms of this warranty, MG Motor UK are only liable for the repair or replacement of original parts by an authorised MG Dealer or an authorised MG Repairer, that are defective in material or manufacture. MG Motor UK are not liable for any costs incurred in getting to an MG Dealer/Repairer, use of a loan car or hire car during the period of repair, any subsequent loss of earnings or other financial loss, including travel costs and lodgings. |
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Tyre Warranty - The tyres fitted on new SsangYong vehicles are guaranteed by the tyre manufacturers. |
Tyres Tyres are covered by the tyre manufacturer’s warranty. |
Not mentioned |
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Production changes - We may change the cars we produce. This does not mean that we must make similar changes to cars we have already produced. |
Production changes Kia may make changes to the vehicles we build and/or sell at any time without having to make similar changes to vehicles we previously built and/or sold. |
Not mentioned |
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Customer Responsibilities | |||
Servicing and Maintenance - You are responsible for maintaining your vehicle and for having it serviced. You must keep proof that your vehicle has been properly maintained. Evidence of the Service and Maintenance history may be requested if your vehicle is presented to a SsangYong Authorised Repairer for warranty related repairs. The manufacturer’s warranty will not provide cover if any fault is the result of poor maintenance. We strongly recommend that maintenance and servicing should be carried out by a SsangYong Authorised Repairer using genuine SsangYong parts and recommended lubricants. We acknowledge that it is not always possible to carry out routine maintenance exactly on the date and mileage due. Because of this SsangYong allow a maximum window of 1000 miles or 1 month after the due date . |
Maintenance Customers must use and maintain their Kia car properly. If they use a Kia car in severe driving conditions, they should follow the extra maintenance steps set out in the owner’s manual. |
MG Warranty conditions require that:
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Maintenance records |
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Warranty repairs You should take your Kia car, along with your warranty information and service record booklet, to an authorised Kia dealer during its normal opening hours and ask them to repair it for you. Whilst the contract to carry out the repairs will be with the dealer, we will pay the costs of the repairs. Any authorised Kia dealer can carry out warranty repairs, but we recommend taking it to the one you bought it from if possible. |